Privacy Policy

1. Introduction

Welcome to LeadAIChat ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the service, express an interest in obtaining information about us or our products and services, or otherwise contact us. This may include:

• Name and contact information (email address, phone number)
• Business information (company name, role)
• Account credentials (username, password)
• Payment information (credit card details, billing address)
• Communication data (messages, feedback, support inquiries)

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate our service. This includes:

• Device and usage information (IP address, browser type, device type)
• Log data (access times, pages viewed, actions taken)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect or receive:

• To provide, maintain, and improve our services
• To process your transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To send you marketing and promotional communications (with your consent)
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can manage your cookie preferences through our cookie consent banner.

5. Data Sharing and Disclosure

We may share your information in the following situations:

• Service Providers: With third-party vendors who perform services on our behalf
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your data
• Withdraw Consent: Withdraw consent for data processing

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: